![]() Later in 2023, we’ll require you to submit claims and claim attachments electronically. In 2023, you can expect more paper submissions and mailings we send you to go digital. ![]() More information can be found in the Network Administrative Guide at /guides. The 2-step process allows for a total of 12 months for timely submission of both steps. Step 2 is to file an appeal if you disagree with the outcome of the claim reconsideration decision. Step 1 is to file a claim reconsideration request. (Claim reconsiderations don’t apply to some states based on applicable state law.) There is a 2-step process for network health care professionals and facilities if they don’t agree with the outcome of the original claim payment or denial. In the menu, click Claims & Payments > Look up a Claim to search by the claim number and click Act on Claim. ![]()
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